Our 30-Day Money-Back Guarantee: Shop with ConfidenceUpdated 5 months ago

We want you to feel completely confident in your purchase. That’s why we offer a 30-day money-back guarantee to ensure that you are delighted with our products. If, for any reason, you’re not satisfied with your purchase within the first 30 days, you can request a full refund—no questions asked!

How Our Money-Back Guarantee Works

1. Eligibility
   • This guarantee applies to purchases made directly from our Keppi Store or Amazon.
   • Proof of Purchase Required: Please provide your Keppi Store order ID or Amazon order ID when requesting a refund.
2. Excluded Sellers
   • We’re unable to offer a money-back guarantee for products purchased through third-party sellers such as eBay, or other non-official retailers. If you purchased a Keppi product through a third-party seller, please contact the seller directly for assistance.

How to Initiate a Refund

To start a refund request:

• Contact Us through our Customer Support Portal with your order ID and a brief note about your request.
• Our team will review your order details and confirm your eligibility within 1–2 business days.
• Once approved, your refund will be processed promptly.

Your Satisfaction is Our Priority

We’re here to make the refund process as smooth as possible and to answer any questions you might have along the way. Thank you for choosing Keppi—we’re committed to providing you with a worry-free, positive shopping experience!